Delivery Information

We ship worldwide and cater for all orders small and large. We pride ourselves on offering a highly professional service from order to delivery, and want all customers to have a stress free and enjoyable experience with us.

 

Mainland UK

Smaller items are sent fully secure and insured and sent within one working days

Larger items, including all furniture, are fully packaged (and paletted if required) prior to leaving our premises. We use our experienced courier team to offer a friendly and professional service. We can, by arrangement, install all items within the property and set them up if required (ie. longcase clocks). FREE UK mainland delivery on all orders over £1000.

Items are always available for collection from the showroom. Please call 01905 799928 for assistance or any other queries you may have.

 

Overseas

Europe, USA, Australia, Asia – we send our goods worldwide, and are very happy to quote any address.

For smaller items we use reputable international carriers and for large items use a network of specialist international antiques and fine art shipping agents. We will arrange delivery from leaving our showrooms to arriving at your door, including all customs declarations and paperwork.

 

Returns Policy

We are available for contact via email or telephone, and always endeavour to leave the customer satisfied.

If for some reason there is a problem purchases are protected by Consumer Contracts Regulations (previously Distance Selling Regulations) which allow you to cancel within seven working days after receiving your goods. If we receive the item back in 14 days we will issue a full refund. The buyer pays for return shipping. There will be no additional stock charges.